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  • Privacy Policies

Privacy Policies

Last modified on 02/14/2017

What information do we collect

We get your profile information, including name, email address and avatar, from vSoft Studio Account. Please visit vSoft Studio Account’s Privacy Policy for more information on your profile information.

We get your project and task information through the app if you have signed in to your account and enabled Sync.

When you log in to external services, including OneDrive/Dropbox, and link to your account, we do not store your service password. Instead, we store access tokens that may expired after a certain amount of time defined by the service. We also obtain your service account email / username for display purposes. If you are using vSoft Studio Account, the information is stored in your account to allow quick access across devices. Otherwise, it is store locally on your computer.

When you add a contact to a task, we get that contact details, including but not limited to name, email address and phone number.

When you make purchase, your purchase will go through a third-party service depending on the app you are using. Particularly, purchases through Windows app go through Microsoft Payment service. We do not interpret or store any of your information during the purchase. We only receive the notification from the third-party service about your purchase and update our records accordingly.

We collect telemetry information on how you use the app as well as problems happened to the app to make it better. We do not automatically collect sensitive information such as your location, IP address, credit card information. The telemetry information is anonymous and cannot be used to identify you or your profile, device.

How do we use your information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our apps and the underlying platform (we continually strive to improve our offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

Particularly,

  • We ask for a display name and avatar (optional), so that your team members can easily recognize your account. This, however, may not be your real name if you do not want to reveal it.
  • We ask for a valid email address, so that we can reduce the number of spam accounts that occupy the resources of our users.
  • We use the usage telemetry to prioritize our tasks, so that the frequently used features will get more focus in future versions.

How do we protect your information

We transfer your information through a secure (SSL) channel and store in secured Microsoft Azure databases.

Your profile information is stored in vSoft Studio Account. A cached version of your profile information, including name, email address and avatar, excluding password, is also stored locally on your devices once you have signed in.

Your password is encrypted (hashed) before saving into our online database. We cannot see your password in clear text and cannot decrypt your password.

When you have not signed in or not enabled Sync, your project and task information is stored locally on your device. When you have signed in and enabled Sync, your project and task information is synchronized and stored in our encrypted databases. Those information is also stored locally on your devices and invited team members’ devices to support offline modification.

Telemetry information is stored in HockeyApp.

Who do we share your information with

We do not share, sell, trade or otherwise transfer your information to any third-parties or other Project Studio users.

However, there are cases that some of your personal information will be exposed:

  • When you send an invitation to your teammate, your display name and email address will show up in the invitation email.
  • When you share your projects or task groups to other team members, they will have access to the corresponding projects and tasks, including but not limited to all the notes, attachments and contacts saved on the task. They will also see your profile including name, email address and avatar.
  • When you add attachments from your external services, including OneDrive/Dropbox, to a task, other team members can view or edit those attachments, depending on the permissions you set at the time of adding.

Your Consent

By using our Project Studio app and service, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will send an email notifying you of any changes.

Contact Us

If there are any questions regarding this privacy policy, you may contact us at [email protected].